Terms & Conditions:

1. Only appointment request will be accepted (no walk-in), appointment can be made via phone call / WhatsApp (+6011-26688600 / +6016-3870363) at least 36 hours in advance and depend on availability.
2. When customer decide to reschedule, customer is required to pay additional RM 30 as rescheduling charges.
3. When customer decide to cancel 2 days in advance, customer will get back refund of RM 20.
4. When customer fail to attend appointment without informing / notification, RM 50 down payment will be forfeited as administration charges.
5. When customer's appointment due for 20 minutes will be considered as appointment cancel and fail to attend appointment without informing / notification.
6. Additional prints request / order are welcome and subjected to pricing different and additional charges (please check with photographers for pricing during shooting).
7. For shipping delivery request, clients will be informed regarding the pricing only after the finishing of printing via whatsapp or calls. Clients are required to make payment (bank-transfer / e-wallet) immediately in order for us to ship ASAP.
8. 2 Photo premium editing and touch-up are included for every package and add-on prints.
9. All digital copy will be provided via downloadable cloud sharing link (no CD / DVD / Pendrive will be provided).
10. Full payment or 50% deposit payment are required after shooting session.
11. When customer decide to pay 50% deposit payment of the receipt, customer's orders will only be delivered after full payment is made (regardless hardcopy or softcopy).
12. Graduation robe and hood are available at MYR 45.00 per pax per shooting session.
13. Entire session will take approximately 30 minutes (including preparation, shooting & choosing printing photos). Hence we strictly prohibit non-relevant pose / style that never been discussed during conversation or in quotation (includes but not limited to passport photo, profile shot and etc).
14. No pets and big size objects are allowed to bring into studio.
15. In order to deliver final production to customer on time, effective and with cost factor, we Do Not offer “Review Photo At Home” or “Decide Which Photo To Print At Home”. Customer must review and decide the photo to print at studio.
16. If customer insist to review / decide photo at home, delivery of final product will Delay up to 3 months and will not be prioritized. Whenever any amendment / editing changes are required, there will be MYR 15 charges for each time of amendment / editing changes.
17. We do offer “Buy Back” unedited digital / softcopy photo at very affordable price (Our intention for this offer is to let customer keeps the similar photos in digital where not picked to print it), however to avoid customer to abuse / take advantage of this benefit, we Do Not provide unlimited shots / poses. Max of 2 to 3 poses / approximate 20 to 30 shots per session. Unless customer decide to add-on pay for additional poses or photos.
18. Our Studio is providing clean and cozy environment for everyone, hence we walk with naked foot. For shooting indoor studio, customers are required to take off shoes at the entrance (do not worry, 99% just half body shot and will not see the shoes in photo shooting and still looking nice).
19. Due to SOP practice, only max of 8 persons are allowed to visit our studio at once
20. Due to limited size of the backdrop, only max of 5 persons are allowed to photograph at once.
21. Due to limited size of the backdrop, only max of 1 person is allowed to shoot full body include leg & shoes. Customers are require to carry the "cleaned shoes" with hand to the backdrop.
22. Loominos reserve the rights to change without any prior notification.